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C
Chen T
Participant
October 21, 2021
Question

Can't claim control of my company

  • October 21, 2021
  • 1 reply
  • 162 views

Hello,
I've been messing with this all day, I'm trying to buy one of my co-workers a licese that I can control.
I'm beeing told that my Domain is "Deleted-ORG" and to do ANYTHING about; contacting support, Changing plans, asking for help; I gotta contact my admin.

WELL, HAPPENS TO BE I AM THE ADMIN.

it's so furstating that I can't do anything other then writing here.

PLEASE ANY ADOBE OFFICEL; Help me with managing my account!

I am the admin of my company, I need help to access admin console.
Please help.

This topic has been closed for replies.

1 reply

S
Community Manager
SuJoshiCommunity Manager
Community Manager
October 21, 2021

I apologize for the experience you are having in accessing the console.

The account which you have used to post the issue is associated with a Deleted console which is already expired and there are no licenses.

I would recommend placing a new order by contacting the sales team or purchase it directly from Adobe website.

https://www.adobe.com/in/creativecloud/business/teams.html

    C
    Chen TAuthor
    Participant
    October 25, 2021

    Hey, Thanks for the reply.
    Well,  I can't contact the sales team as it says im not an admin an only an admin can do that.
    and i have already placed a new license order but it purchases it not as a comapny license with control center and everything else.

    Can anyone from support contact me ?
    BR.

     

     

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