Can't download Photoshop - error 105

Question

I am not being able to install Photoshop CC on Mac OSX 10.11.5. I tried to reinstall the Creative Cloud many times, use the Adobe CC cleaner, tried to install as root and nothing seems to work. The last thing I did was to contact the chat and a guy from Adobe connected in my computer and tried to fix it. Didn't work either.

All the time I get this error:

Exit Code: 105

-------------------------------------- Summary --------------------------------------

- 1 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Failed to open PIM database.

-------------------------------------------------------------------------------------

I have the same laptop as my colleges and somehow, it doesn't work in my computer.

danielc26384378 · Accepted Answer

Worked it around by following the steps here:Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools

Teamtrev · Answer

UNINSTALLING DID NOT WORK FOR ME!I found this in another thread and it was the only thing that worked for me!"Problem solved.[[side note - Adobe support might have been able to solve this sooner, but I particularly do not like handing over any access to my computer to support staff using an unknown(to me) tool with unknown (to me) capabilities. ]]Step one - find hdpim.db - spotlight doesn't find it. A web search doesn't find it either.This does: sudo find -x / -name "hdpim.db" -printI have access to another machine running the same software - I start comparing. The broken machine has a file hdpim.db-journal which is empty. The hdpim.db file is the only file in the directory that doesn't have a recent date.Step two - delete hdpim.db-journalStep three - and this may not have been necessary - copy hdpim.db from the other machine to the problem machine.Step four - tell Creative Cloud to update Apps.Step five - cheer!So, how hard would it have been for the newly updated documentation to say: Remove the file "/Library/Application\ Support/Adobe/caps/hdpim.db-journal" ????" Source - mgg

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