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OST-Arm
OST-Arm
Participant
June 5, 2018
Answered

Can't find licenses from TechSoup

we bought Adobe licenses on TechSoup. but out IT cannot try to log in but cannot find the licenses.

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    alisterblack
    alisterblackCorrect answer
    Inspiring
    June 5, 2018

    Hi,

    Are you having a problem when trying to log in to Creative Cloud to use your licenses? If so please make sure you are using the Adobe ID you used to purchase the licenses.

    If you have any issues with this please contact our support team Contact Customer Care

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    1 reply

    alisterblack
    alisterblackCorrect answer
    Inspiring
    June 5, 2018

    Hi,

    Are you having a problem when trying to log in to Creative Cloud to use your licenses? If so please make sure you are using the Adobe ID you used to purchase the licenses.

    If you have any issues with this please contact our support team Contact Customer Care

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