Can't get my Team account to work

Question

hello,I am part of a team of 4 people.my boss added my email address to the team.Yet when I connect to my Adobe account, I only have the applications in ”Test”, it's infuriating!I disconnected several times and reconnected, but nothing changed...Can anyone please help me?Thx bonjour,je fais partie d'une équipe de 4 personnes.Ma boss a ajouté mon adresse mail à l'équipe. Pourtant quand je me connecte à mon compte Adobe, je n'ai que les applications en test, c'est rageant !je me suis déconnecté plusieurs fois et reconnecté, mais rien ne change...Quelqu'un peut-il m’aider svp ?Merci à vous

iCharles · Answer

Hi @Cedric25515743y5u0 ,

We reviewed the account that you have used to post here and found out that you currently have no licenses entitled to your email address. I would request you to contact your administrator and ask them to follow the steps mentioned in this document regarding assigning a license to a new user.

Hope this helps.

Charles

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded