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Jacob240357830emd
Participant
Apr 20, 2022 11:17 PM UTC
Question

Can't Install

I got a USB from my teacher today to install a package containing Premiere Pro and After Effects. I plugged it in and I'm getting the same failure message. It's not getting me an error code and I don't know how to do it.

 

 

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1 reply

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
Apr 26, 2022 2:25 PM UTC

Your school's helpdesk should be able to help you.

 

Did you look into the log file for more information?

 

 

Alternatively, you can probably log into your account at https://account.adobe.com.

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