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J
Jacob240357830emd
Participant
April 20, 2022
Question

Can't Install

  • April 20, 2022
  • 1 reply
  • 245 views

I got a USB from my teacher today to install a package containing Premiere Pro and After Effects. I plugged it in and I'm getting the same failure message. It's not getting me an error code and I don't know how to do it.

 

 

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1 reply

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
April 26, 2022

Your school's helpdesk should be able to help you.

 

Did you look into the log file for more information?

 

 

Alternatively, you can probably log into your account at https://account.adobe.com.

ABAMBO | Hard- and Software Engineer | Photographer
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