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Participant
December 9, 2016
Answered

Can't install Creative Cloud Desktop Application with my enterprise proxy filtering

  • December 9, 2016
  • 2 replies
  • 305 views

My enterprise uses a proxy to filter internet access, that can run only by typing a login and password in a popup of our web browser.

So, when I click on the installation package, the Adobe CCDA cannot finish the installation because it needs a direct web connection without proxy.

We need a real complete installation package that doesn't need an internet connection.

Thank you for your help.

This topic has been closed for replies.
Correct answer alisterblack

Please check the following document to see if your proxy environment is supported.

Proxy support in Adobe Creative Cloud Products

2 replies

alisterblack
alisterblackCorrect answer
Inspiring
December 12, 2016

Please check the following document to see if your proxy environment is supported.

Proxy support in Adobe Creative Cloud Products

kglad
Community Expert
Community Expert
December 9, 2016