Can´t install the Adobe CC Package

Question

Hi!I´ve packaged InDesign CC, Photoshop CC, Illustrator CC and Acrobat XI in one Package.On this mac where i create this one, i also can install it, without Troubles.But when i would to install this package on other macs that is not possible.It´s installs InDesignCC and Media Encoder CC, then the installer automaticly DEinstalls this two apps, and i get an error.The install failed (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.)This error i get on all Mac. OSX 10.6.8 or also on 10.8.4But why? I can´t understand this.What is wrong?

saranshkatariya · Answer

Hi,Can you please share the PDApp.log file from the machine where install is failing. The file is formed at /usr/Library/Logs. Mail it to skatariy@adobe.com.some common problems are conflicting processes. Just close all adobe applications, creative cloud app, and browsers like safari etc. If problem isnt solved. mail the logs.thanks,Saransh Katariya | Adobe Systems | skatariy@adobe.com

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