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Participating Frequently
December 10, 2015
Answered

Can´t install the Adobe CC Package after I created it.

  • December 10, 2015
  • 5 replies
  • 371 views

It´s a windows7 pro 64 bit. I have 10 others with the same configuration, and there is no problem with the installation. I have tried adobe cleaner, but no result.

I got no errors, nothing to use in finding out why, the installation fails.

I have another computer, where I install the CC package whitout Acrobat pro, and now I need Acrobat pro, but it will not make the installation, and Again no errors, it just stops after 10 sec.

It´s  not Creative Cloud package, but the contents e.g. Photoshop, illustrator and so on. that I can´t install

The package is created. One with the complet programs and one with only Adobe Acrobat. There is no problem in making the packages. It is with licens number.

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    Correct answer puneeta23771395

    Hi,

    Please contact our support team for instant help at

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    5 replies

    puneeta23771395
    Participating Frequently
    December 10, 2015

    Jan Could you please elaborate if you are facing the installation issue only with one windows machine or multiple machines?

    Participating Frequently
    December 11, 2015

    At this time I have 2 Windows machines. I have 10 others where the installation went fine.

    puneeta23771395
    puneeta23771395Correct answer
    Participating Frequently
    December 11, 2015

    Hi,

    Please contact our support team for instant help at

    Contact Customer Care