Skip to main content
kirillg6142998
kirillg6142998
Participant
July 13, 2016
Answered

Can't run Updater in CC 2015.5

Hello !
I created package via Adobe Cloud Packager with new cc2015.5 applications. But when I install this package to different computers  launch Photoshop CC2015.5 and try to check updates... nothing happens. Just choose Help->Updates... and Adobe Applications Manager doesn't run without any errors.

    This topic is closed to new replies. Start a new post to keep the conversation going.
    alisterblack
    alisterblackCorrect answer
    Inspiring
    July 15, 2016

    This means the Adobe ID with which you have signed in has no entitlement. Make sure you add the ID to your Enterprise Dashboard and give entitlement to a product. Or add the user via your teams portal.

    View reply

    3 replies

    alisterblack
    alisterblack
    Inspiring
    July 14, 2016

    Do you have the Creative Cloud Desktop Application installed?

    Translate
    kirillg6142998
    kirillg6142998Author
    Participant
    July 15, 2016

    Yes, but it doesn't see any of my installed applications. Just asking to install demo verisons.

    Translate
    alisterblack
    alisterblackCorrect answer
    Inspiring
    July 15, 2016

    This means the Adobe ID with which you have signed in has no entitlement. Make sure you add the ID to your Enterprise Dashboard and give entitlement to a product. Or add the user via your teams portal.

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices