Can't run Updater in CC 2015.5

Forum|Forum|10 years ago
July 13, 2016
3 replies
356 views

Hello !
I created package via Adobe Cloud Packager with new cc2015.5 applications. But when I install this package to different computers launch Photoshop CC2015.5 and try to check updates... nothing happens. Just choose Help->Updates... and Adobe Applications Manager doesn't run without any errors.

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Correct answer alisterblack

This means the Adobe ID with which you have signed in has no entitlement. Make sure you add the ID to your Enterprise Dashboard and give entitlement to a product. Or add the user via your teams portal.

alisterblack

Inspiring

Do you have the Creative Cloud Desktop Application installed?

kirillg6142998Author

Participant

Yes, but it doesn't see any of my installed applications. Just asking to install demo verisons.

alisterblackCorrect answer

Inspiring

This means the Adobe ID with which you have signed in has no entitlement. Make sure you add the ID to your Enterprise Dashboard and give entitlement to a product. Or add the user via your teams portal.

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