Can't scroll down to see who a library is shared with

Forum|Forum|2 years ago
February 15, 2024
3 replies
365 views

I've build a quite large CC Library for our organisation but i suddenly can't scroll down the pop-up window to see and manage who the library is shared with? Anyone with the same problem and a smart fix?

PS. Can't believe Adobe is so hard to get in touch with. We spend A LOT on your software and we are a quiet big organisation. All i get is a useless chatbot that does not help at all and it doesn't even offer to talk to a real person when it doesn't have any answers!

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Correct answer SuJoshi

@Tishmanj2 @LUFI150224 This was a known issue with an old version of CCD, which has been fixed under CCD 6.2. Kindly update the application to the latest version.

T

Tishmanj2

Participant

Same problem here. Hoping to find a solution.

S

SuJoshi

Correct answer

Community Manager

@Tishmanj2 @LUFI150224 This was a known issue with an old version of CCD, which has been fixed under CCD 6.2. Kindly update the application to the latest version.

kglad

Community Expert

open the support tab on your admin console > start chat or start case or request expert session. https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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