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Lionel38890401jv6b
Participant
July 30, 2024
Question

Can't setup SAML SSO for my team account

  • July 30, 2024
  • 2 replies
  • 235 views

Hello,

I created a team account for my company, but I can't seem to find Identity under Settings. There are mentions of an Enterprise account, but I can't find a way to "switch" to an enterprise account.

Could you help?

This topic has been closed for replies.

2 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
July 30, 2024

@Lionel38890401jv6b Enterprise accounts are a contracted account with Adobe with a minimum 100 users. You can't just "switch" - there is a process/cost associated with this.

S
Community Manager
SuJoshiCommunity Manager
Community Manager
July 30, 2024

Hi, @Lionel38890401jv6b, The SSO feature comes with the Enterprise contract/licenses. Kindly contact your Account Manager/Reseller who can assist you with the license migration. 

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