Skip to main content
September 9, 2020
Answered

Can't update Adobe for Institution

  • September 9, 2020
  • 5 replies
  • 284 views

Hi there, 

I have problems updating my Adobe from institution Geoge Brown College. How can I uptade it? Thank you.

This topic has been closed for replies.
Correct answer Bani Verma

Hi there, 

 

I have reviewed your Adobe ID (email) you have utilized to post here, and found that there are no subscriptions registered on it. 

Your school subscription would be registered on your school email address, could you please share that with me in a personal message, I'll check the details and get back to you. (How to send 'Personal Message' to someone in the community)

5 replies

Bani Verma
Bani VermaCorrect answer
Legend
September 11, 2020

Hi there, 

 

I have reviewed your Adobe ID (email) you have utilized to post here, and found that there are no subscriptions registered on it. 

Your school subscription would be registered on your school email address, could you please share that with me in a personal message, I'll check the details and get back to you. (How to send 'Personal Message' to someone in the community)

John T Smith
Community Expert
Community Expert
September 10, 2020

>all included in my college tuitition

 

You need to find the person at your college who is in charge of the Adobe subscriptions

Peru Bob
Community Expert
Community Expert
September 9, 2020

What exactly happens when you try to update?

How are you updating?

What Adobe application(s)?

 

You may need to contact the college.

September 9, 2020

I am still at college. It says uptate your plan: by clicking on it - it say need to be paid. But it's all included in my college tuitition. I tried to see from my frofile - organization name. It must be uptade my organization or something like that. 

September 9, 2020

Can't find any IT adminastrotor number or email