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Participant
May 14, 2020
Answered

Cancel Subcription

  • May 14, 2020
  • 1 reply
  • 1149 views

i want to cancel my abobe for teams membership.
I dont use the apps apps it has and it still takes the membership price every month from

i dont have access to my admin console, my email, i dont know my serial number or invoice

i used by school email to get the student package but it doesnt have the apps i need

my school doesnt allow me to access my mails or admin console

PLEASE HELP!!!!

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Correct answer Bani Verma

Hi there, 

 

I have reviewed your Adobe ID (email address) you have utilized to post here, and found that you have a Creative Cloud Individual subscription registered on it. 

To self cancel this plan please follow the steps shared here: https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html (before cancelling please read the Adobe Subscription and Cancellation Terms here: https://www.adobe.com/legal/subscription-terms.html)

Or, you can start a chat with the support teams to get help: https://helpx.adobe.com/in/contact.html(click on the chat icon in the bottom right corner of this page)

1 reply

Bani Verma
Bani VermaCorrect answer
Legend
May 15, 2020

Hi there, 

 

I have reviewed your Adobe ID (email address) you have utilized to post here, and found that you have a Creative Cloud Individual subscription registered on it. 

To self cancel this plan please follow the steps shared here: https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html (before cancelling please read the Adobe Subscription and Cancellation Terms here: https://www.adobe.com/legal/subscription-terms.html)

Or, you can start a chat with the support teams to get help: https://helpx.adobe.com/in/contact.html(click on the chat icon in the bottom right corner of this page)