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October 5, 2022
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Cancel subscription

  • October 5, 2022
  • 2 replies
  • 248 views

We tried to cancel the subscription for Adobe XD for several months. We call and you only hang up. We also have Adobe Teams subscription.

    This topic has been closed for replies.
    Correct answer Abambo
    quote

    We tried to cancel the subscription for Adobe XD for several months. We call and you only hang up. We also have Adobe Teams subscription.


    By @Happiness Web Agency

    Do you have an individual XD subscription that you want to cancel? https://account.adobe.com/plans. Go to “Manage plan” and cancel. Only the plan owner can do this.

     

    If you have questions on this, you can contact the standard support.

     

    Do you have a Teams XD subscription you wish to cancel? You need to be an administrator for your plan. You go to https://adminconsole.adobe.com. You can cancel the XD plan shortly before the plan's anniversary date. All administrators get an e-mail 30 days before that anniversary date.

     

    If you need support with this, you should contact Adobe support via the admin console (support tab).

     

    2 replies

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    October 5, 2022
    quote

    We tried to cancel the subscription for Adobe XD for several months. We call and you only hang up. We also have Adobe Teams subscription.


    By @Happiness Web Agency

    Do you have an individual XD subscription that you want to cancel? https://account.adobe.com/plans. Go to “Manage plan” and cancel. Only the plan owner can do this.

     

    If you have questions on this, you can contact the standard support.

     

    Do you have a Teams XD subscription you wish to cancel? You need to be an administrator for your plan. You go to https://adminconsole.adobe.com. You can cancel the XD plan shortly before the plan's anniversary date. All administrators get an e-mail 30 days before that anniversary date.

     

    If you need support with this, you should contact Adobe support via the admin console (support tab).

     

    ABAMBO | Hard- and Software Engineer | Photographer
    kglad
    Community Expert
    Community Expert
    October 5, 2022

    use your admin console to contact support 

     

    <moved from account, payment and plan >