Cancelar plano
Olá, Gostaria de cancelar meu plano e excluir minha conta.
Olá, Gostaria de cancelar meu plano e excluir minha conta.
Hi @Maria Luíza Carvalho,
Thank you for reaching out. Upon checking, I can confirm that you have an active Teams plan associated with the Adobe ID used to post this query, and you are the contract owner for this plan.
Since you are the sole user and admin of this contract, please contact our support team to request cancellation and deletion of the plan. Once the plan has been cancelled, you can follow the steps outlined in this document to delete your Adobe account: https://adobe.ly/3KLuCW4
Please note that as the contract owner, you won’t be able to delete your Adobe ID without first transferring the contract ownership. In this case, since you are the only admin, you’ll need to request cancellation and deletion of the contract through our support team.
You can find detailed steps to contact support here: https://adobe.ly/46McmEK
I hope this helps. Please let us know if you need any further assistance.
Regards,
^AN
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