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Participant
Dec 7, 2022 9:56 AM UTC
Answered

Cancelation of Teams subscription

I want to cancel my Teams subscription. Adobe made it really difficult to cancel my subscription.

I cannot cancel my subscription in my account, I have to contact Adobe support by phone.

This I have done 4 times now and everytime after waiting 20 minutes to talk to someone then they transfer me to another department where the call gets disconnected! This is really a shame for a company like Adobe making it very easy to subscribe but making it impossible to unsubscribe.

 

Does anybody know how I can cancel my subscription without calling them?

 

Kind regards,

 

Thomas

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Abambo
AbamboCorrect answer
Community Expert
Dec 8, 2022 12:54 PM UTC

Using a different browser or a different device, like a tablet, may help too. If that doesn't help, you will need to call Adobe, using the number shown in the upper-right corner.

 

 

ABAMBO | Hard- and Software Engineer | Photographer

9 replies

Community Expert
Dec 8, 2022 2:18 AM UTC

Hi @T.R.J.2745409863hh,

Aren't you able to contact Adobe using the chat option, navigate to "Adobe Admin Console > Support"

-Manan

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-Manan
Participant
Dec 8, 2022 9:07 AM UTC

Hi Manan,

I don't have the chat as a option.

 

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Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
Dec 8, 2022 12:54 PM UTC

Using a different browser or a different device, like a tablet, may help too. If that doesn't help, you will need to call Adobe, using the number shown in the upper-right corner.

 

 

Translate
ABAMBO | Hard- and Software Engineer | Photographer