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Caroline36660354yu7x
Participant
Apr 11, 2024 1:25 AM UTC
Question

Canceling Enterprise subscription

I signed up for an enterprise subscription on accident and i don't think my school has adobe enterprise since i hand typed it in. It won't let me cancel it and there's no administrator. What do i do?

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    2 replies

    gupta shivangi
    gupta shivangi
    Legend
    Apr 11, 2024 5:04 PM UTC

    Hi @Caroline36660354yu7x,

    In addition to the suggestions given by @kglad above, I'm moving this discussion to our enterprise and teams' support community. We have Adobe experts there who will help you.

     

    Regards,

    Shivangi 

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Apr 11, 2024 1:31 AM UTC

    you're probably the admin, but check - https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html

     

    if you're the admin, open the support tab on your admin console > start chat or start case or request expert session. https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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