Cancelled

Question

I've already cancelled my subscription. There is no paid plan in my account. But why "Adobe.com SAGGART DUBLIE" took £28.99 from my bank account?

Bani Verma · Answer

Hi @kyawt_hmu_6789,

Thank you for reaching out, and I’m sorry for the inconvenience this has caused.

I’ve reviewed the Adobe ID (email address) you used to post here, but I wasn’t able to locate any active subscription associated with it. Since you’re seeing charges from Adobe, it’s possible that the subscription might be linked to a different email address.

If you have another email ID that might have been used, please send it to me via a personal message. I’ll gladly check and get back to you with more details.

Here’s how you can send a personal message in the community: https://adobe.ly/3GiP9PV

Looking forward to helping you resolve this quickly.

Thanks,
^BS

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