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Participant
September 29, 2026
Question

Cannot access Adobe Acrobat Sign in Developer Console

  • September 29, 2026
  • 2 replies
  • 10 views

I am trying to get setup with Acrobat Sign Developer. I want to integrate my app with Acrobat Sign. I did everything and even got an email with a button on it but I could not click the button. Acrobat Sign API is not available in my console. I have been trying to get this done for a while now. 

Any help would be appreciated.

2 replies

Participant
September 30, 2026

I created a developer account. It has nothing else associated with it. 

I mean the Developer Console

The email said :

 

Your Adobe Acrobat Sign developer account is ready.
 
 

An Adobe Acrobat Sign developer account has been created for you and is now ready for use! Click below to access your account.

The login button was not clickable. And I just filled out that form you gave me the link to again. I think this is the fourth time I have done it.
Community Manager
September 29, 2026

Hi ​@stunning_Wish8a09,

Thank you for posting this in the community. We're really sorry you have been stuck with this setup for so long.

Upon review, I understand the Acrobat Sign API is not showing up for you, and the button in the email you received is not clickable.

API access is available only on enterprise and developer tier accounts. If you are setting this up as a developer, kindly register for a Developer account here: https://adobe.ly/3VDthpG. Once you are logged in to Acrobat Sign, go to Acrobat Sign API > API Applications and click the + icon to create your application.

Also, if you were looking for Acrobat Sign inside the Adobe Developer Console to create a technical account, that is meant for enterprise customers on the ETLA plan who manage their account through the Admin Console: https://adobe.ly/4za5EUq

To guide you better, do let us know a few things:

  1. Which sign-up did you complete? The Developer account registration, or an Acrobat Sign plan through your organization?

  2. When you say "my console", is it the Adobe Developer Console, the Admin Console, or your Acrobat Sign account?

  3. What does the email say, and which part is not clickable? If possible, do share a screenshot with personal details hidden.

Please let me know if you need further assistance.

Thanks,
^AV