I have contacted my counselor and assistant principals & made a ticket to the NYC help desk to no avail. I do not know my IT administrator's contact information. It says I have the Adobe Enterprise Plan but no apps are assigned. It was not like this a week ago, and I am wondering how can I access my Adobe apps again?
Hi there,
Sorry for the delay in response.
We have checked your details and couldn't find any apps associated with the email you used to post here in the forums.
It seems that your Adobe admin has not assigned any apps to your account and has not updated their contact information either.
Please contact your school IT Admin to get the details of your Adobe Admin.
Your Adobe Admin can help you resolve this issue by assigning Adobe apps to your account.
Hope this helps. If you are still having issues, please let us know.
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