Cannot access my existing Behance profile

Forum|Forum|1 year ago
June 26, 2024
3 replies
699 views

I cannot access my existing Behance profile. When I login, it always access the new profile without project posted.

I still receive my Behance notification via my email.

Please help!

Manage account

Correct answer Bani Verma

Hi there,

For Behance issues, submit a support request to Behance below.

https://adobe.ly/45ItR6p

They typically reply by email within 24 hours, except on weekends & holidays. Check your spam folder.

^BS

Sakshi raut

Participant

Hi Bani,

I am facing the access issue, will you share their email id. i am not able to raise the problem.

kanikas28368183

Community Manager

Hi Sakshi, we’re here to help, and I’m sorry you’re running into access issues. Could you please let us know what specific problem you’re facing?

For Behance‑related issues, submitting the form is currently the only way we’re able to get this reviewed by the right team. I understand this may feel limiting, and I appreciate your patience.

If you have any other questions, please don’t hesitate to reach out, we’re happy to support you.

Thanks

Kanika sehgal

Sakshi raut

Participant

Hi Kanika,

I have already submitted the form to the team regarding the issue i m facing. I had made a behance acc from from college Id. I graduated college in may 2024. While in college, I had access to Adobe through my college id. Once I graduated, I lost all access to my former accounts. The profile is still there even though the account has been deactivated. How do I gain access or transfer my Behance account? My username is "sakshi raut".

Thanks!!

hungp70213979Author

Inspiring

Request here and solved: https://adobe.ly/45ItR6p

"Your Behance profile was connected to a business account that has closed.

I've linked your Behance account to the Personal Profile of your AdobeID. To verify that the swap worked, please clear your browser cache OR open a Private Window on your browser and log in. After entering your email address, you should be met with a Profile Chooser; please choose Personal and log in."