Cannot cancel Creative Cloud subscription

Question

I will never ever use any Adobe products anymore.

Why?

No Cancel button on team subscription in the Admin Console
Support line does not answer. After getting through the menu it repeatedly drops me out with the "whoever you called is not there" beep.
I spent about two hours on this issue already with no solution in sight.

I suggest everyone report Adobe to their respective government customer protection agencies, so they get a hefty fine.

It is a nonsense that I have to cancel my company card at my bank to get rid of them.

vf75 · Answer

No support by text chat is available. No way to write a message to them. Nothing.

Phone menu: 1 1 1

Call drops after the "not available" sound.

The drop happens after they say "Transferring your call"

Tried 3 times in a row, same result.

It is a sin that a company continues to collect money from their customers "by force" this way.

It is also a huge waste of time.

They must know about it and do it intentionally, since this is a recurring topic here and on many other forums for years, at least since 2019.

Shame on you Adobe!

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