just chatted with adobe staff and was referred to this forum due to the age of adobe design premium CS3. I just purchased a new laptop and cannot install due to exceeded activation count. Can someone point me in the right direction to have get my activations reset?
i've never purchased a volume license, but my understanding is each license allows a maximum number of installations on different computers. (you can reinstall on the same computer without limit).
once you reach the number of allowed installations you can no longer install.
that seems apply to your situation. ie, having a volume license does not allow installation on an unlimited number of computers.
i'm going to move this thread to a more appropriate forum where the experts there can correct/append info i've given. (i'm not an expert in enterprise installations.)
[moved from Creative Suites to Deployment for Creative Cloud for Team, Enterprise, & CS]
Hi Kglad,
Thank you so much for your time. You have been very responsive and very helpful. I think we can put this to rest and hope that the one laptop we have lasts a while longer.
Kind Regards,
Robert
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