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Cannot deploy CC 2015 or 2017 from network

Forum|Forum|9 years ago
November 2, 2016
21 replies
11501 views

I cannot deploy creative cloud in our environment over the network. We use a combination of SCCM and WDS to deploy creative cloud and nothing is working. I am creating a 64-bit package with Photoshop, Illustrator, Premier, In Design, and Acrobat DC. If I silently run the install from a network drive it installs Acrobat/Distiller and than suddenly rolls everything back and fails. If I double-click the setup.exe to just see what happens, it fails within a few seconds. However if I COPY the Adobe Package Folder I created LOCALLY to the desktop and run the setup silently or just double-click the .exe it installs 100% without an issue. What is the problem? Thank You.

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Correct answer alisterblack

The CCP engineering blog is at Adobe Installation and Licensing | Blog to post all Installer and Licensing related info to users of Adobe products

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John T Smith

Community Expert

Packager Links https://forums.adobe.com/thread/1586021

K

KdorshAuthor

Participating Frequently

Nothing at this link is an answer to our issue.

K

KdorshAuthor

Participating Frequently

Here is the PDApp.log. First try was via command line setup.exe --silent and the second try was just double clicking on the setup.exe.

11/02/16 14:08:45:277 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3500 | Build Version - 1.10.0.26

11/02/16 14:08:45:277 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3500 | Logging Level verbosity Set to 4

11/02/16 14:08:45:448 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3500 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...

11/02/16 14:08:45:448 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3500 | Bootstrapper launch location is :: \\WDS\DeploymentShare$\Applications\Adobe CC 2017 x64\Adobe\Build\ASU\Set-up.dat

11/02/16 14:08:46:307 | [INFO] | | ASU | OPM | OPM | | | 3512 | Build Version - 9.0.1.177

11/02/16 14:08:46:307 | [INFO] | | ASU | OPM | OPM | | | 3512 | Logging Level verbosity Set to 4

11/02/16 14:08:47:025 | [INFO] | | ASU | OPM | OPM | | | 3512 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/02/16 14:08:47:025 | [INFO] | | ASU | OPM | OPM | | | 3512 | No Record found for the input fields in opm_getValueForKey

11/02/16 14:08:52:456 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 3488 | Build Version - 10.0.0.49

11/02/16 14:08:52:456 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 3488 | Logging Level verbosity Set to 4

11/02/16 14:08:52:456 | [INFO] | | ASU | AAMCustomHook | | | CommandLineParser | 3488 | Parsing the command line provided. Number of command line arguments is 3

11/02/16 14:08:52:519 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 3488 | Updater Inventory location: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\UWA\updaterinventory.dll'

11/02/16 14:08:52:519 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 3488 | Going to create or update inventory

11/02/16 14:08:52:550 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 3488 | Successfully created or updated updater inventory

11/02/16 14:09:10:780 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3500 | Build Version - 1.10.0.26

11/02/16 14:09:10:780 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3500 | Logging Level verbosity Set to 4

11/02/16 14:09:10:780 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3500 | The return code from the Bootstrapper Process is (0).

11/02/16 14:09:11:154 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3500 | Successfully fetched the optionXML content from MSI database ...

11/02/16 14:09:11:185 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3500 | The install language for Acrobat from the fallback map (en_US)

11/02/16 14:11:15:469 | [INFO] | | ASU | OPM | OPM | | | 952 | Build Version - 10.0.0.13

11/02/16 14:11:15:469 | [INFO] | | ASU | OPM | OPM | | | 952 | Logging Level verbosity Set to 4

11/02/16 14:11:15:594 | [INFO] | | ASU | OPM | OPM | | | 952 | Schema version and schema compatibility version are same or greater than current

11/02/16 14:11:15:594 | [INFO] | | ASU | OPM | OPM | | | 952 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/02/16 14:11:15:594 | [INFO] | | ASU | OPM | OPM | | | 952 | No Record found for the input fields in opm_getValueForKey

11/02/16 14:12:44:042 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 3500 | Process creation completed.

11/02/16 14:12:44:042 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3500 | The return code from the Adobe Installer Process is (0).

11/02/16 14:12:47:351 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 3360 | Build Version - 1.10.0.26

11/02/16 14:12:47:351 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 3360 | Logging Level verbosity Set to 4

11/02/16 14:12:47:351 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 3360 | Executing immediate custom action for install mode.

11/02/16 14:12:47:351 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 3360 | The CustomActionData string is : mode=install;sourceDir=\\WDS\DeploymentShare$\Applications\Adobe CC 2017 x64\Adobe\Build\;installDir=;origDB=\\WDS\DeploymentShare$\Applications\Adobe CC 2017 x64\Adobe\Build\Adobe.msi;installLang=

11/02/16 14:12:47:351 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 3360 | Successfully executed the immediate custom action for install mode .

11/02/16 14:13:01:991 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2964 | Build Version - 1.10.0.26

11/02/16 14:13:01:991 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2964 | Logging Level verbosity Set to 4

11/02/16 14:13:01:991 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2964 | Executing the deferred custom action.

11/02/16 14:13:01:991 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2964 | Obtained the following as CustomActionData

11/02/16 14:13:01:991 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2964 | (mode=install;sourceDir=\\WDS\DeploymentShare$\Applications\Adobe CC 2017 x64\Adobe\Build\;installDir=;origDB=\\WDS\DeploymentShare$\Applications\Adobe CC 2017 x64\Adobe\Build\Adobe.msi;installLang=)

11/02/16 14:13:01:991 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2964 | Original database path is : \\WDS\DeploymentShare$\Applications\Adobe CC 2017 x64\Adobe\Build\Adobe.msi

11/02/16 14:13:02:006 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2964 | OptionXML saved at location :: C:\Users\ADMINI~1\AppData\Local\Temp\{87D7C617-9C67-4C65-BE34-D0DF537A8BDA}\\{C580C0E5-45FA-4A94-AA51-7D2E18E88013}

11/02/16 14:13:02:022 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2964 | Build Version - 1.10.0.26

11/02/16 14:13:02:022 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2964 | Logging Level verbosity Set to 4

11/02/16 14:13:02:022 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2964 | CustomAction Parameters obtained...

11/02/16 14:13:02:022 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2964 | optXMLPath :: C:\Users\ADMINI~1\AppData\Local\Temp\{87D7C617-9C67-4C65-BE34-D0DF537A8BDA}\\{C580C0E5-45FA-4A94-AA51-7D2E18E88013}

11/02/16 14:13:02:022 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2964 | setupBasePath :: \\WDS\DeploymentShare$\Applications\Adobe CC 2017 x64\Adobe\Build\

11/02/16 14:13:02:022 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2964 | installDirPath ::

11/02/16 14:13:02:022 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2964 | installLang ::

11/02/16 14:13:02:022 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2964 | Initializing Custom Action Data from parameters

11/02/16 14:13:02:022 | [INFO] | | ASU | DeploymentManager | Utilities | | | 2964 | Folder does not exist

11/02/16 14:13:02:022 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2964 | Provisioning Tool path is (C:\Users\ADMINI~1\AppData\Local\Temp\{87D7C617-9C67-4C65-BE34-D0DF537A8BDA}\\{1A29F559-B4D4-46EA-9D66-72254FBF9411}).

11/02/16 14:13:02:037 | [INFO] | | ASU | DeploymentManager | Utilities | | | 2964 | Folder does not exist

11/02/16 14:13:02:037 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2964 | Failed to Initialize .... The Setup base path does not exist.

11/02/16 14:13:02:037 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2964 | Failed to Initialize from parameters.

11/02/16 14:13:18:936 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 3500 | Process creation completed.

11/02/16 14:13:18:936 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3500 | The return Code from Create Process (1603).

11/02/16 14:13:18:936 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3500 | Trying to rollback the Acrobat installation ...

11/02/16 14:13:23:492 | [INFO] | | ASU | OPM | OPM | | | 2444 | Build Version - 10.0.0.13

11/02/16 14:13:23:492 | [INFO] | | ASU | OPM | OPM | | | 2444 | Logging Level verbosity Set to 4

11/02/16 14:13:23:601 | [INFO] | | ASU | OPM | OPM | | | 2444 | Schema version and schema compatibility version are same or greater than current

11/02/16 14:13:23:601 | [INFO] | | ASU | OPM | OPM | | | 2444 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/02/16 14:13:23:601 | [INFO] | | ASU | OPM | OPM | | | 2444 | No Record found for the input fields in opm_getValueForKey

11/02/16 14:15:47:536 | [INFO] | | ASU | PIM-ASUInstaller | PIM-ASUInstaller | | | 3508 | Build Version - 10.0.0.65

11/02/16 14:15:47:536 | [INFO] | | ASU | PIM-ASUInstaller | PIM-ASUInstaller | | | 3508 | Logging Level verbosity Set to 4

11/02/16 14:15:47:536 | [INFO] | | ASU | PIM-ASUInstaller | PIM-ASUInstaller | | | 3508 | AAMIU_Uninstall started...

11/02/16 14:15:47:536 | [INFO] | | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 3508 | Get RIBS Product count

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 3508 | PDB does not exits on machine.

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 3508 | RIBS Products install status :0

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 3508 | Get NON RIBS Product count

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM-ASUInstaller | Utilities | | | 3508 | Folder does not exist

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 3508 | AAMRefs folder does not exists. Non-Ribs products does not exist on the system

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 3508 | NON RIBS Products install status :0

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation | | | 3508 | Starting Deployment Validation checks...

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation | | | 3508 | Check Adobe Application Manager is running...

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation | | | 3508 | Check Another Adobe installer (RIBS) is running ...

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation | | | 3508 | Check Another Adobe installer (Bootstrapper) is running ...

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation | | | 3508 | Check Adobe Application Manager SYNC is happening...

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation | | | 3508 | Check and close Adobe Application Manager notifiers...

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM-ASUInstaller | Utilities | | | 3508 | Semaphore is not locked

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation | | | 3508 | AAM Deployment Validation checks PASSED.

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM-ASUInstaller | PIM | | | 3508 | Executing install modifiers

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM | PIM | | | 3508 | Build Version - 10.0.0.65

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM | PIM | | | 3508 | Logging Level verbosity Set to 4

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM | PIM | | | 3508 | CREATE PIM Instance ...

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM | PIM | | | 3508 | trying to createOrUpdatePIMDbSchema.

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM | PIM | | | 3508 | Current db schema version on machine 4.

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM | PIM | | | 3508 | Current db schema version to install 1.

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM | PIM | | | 3508 | SUCCESS Created Tables.

11/02/16 14:15:47:552 | [INFO] | | ASU | PIM | PIM | | | 3508 | PIM Database is Up To Date.

11/02/16 14:15:47:583 | [WARN] | | ASU | PIM | | | XMLParser | 3508 | Failed to load xml C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\AdobeGCClient\AdobeGCClient.pimx. system error:2

11/02/16 14:15:47:583 | [INFO] | | ASU | PIM | PIM | | | 3508 | Failed to load XML at path : 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\AdobeGCClient\AdobeGCClient.pimx'

11/02/16 14:15:47:598 | [INFO] | | ASU | PIM | Utilities | | | 3508 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\CCM\Utilities\AdobeApplicationManager(URIHandler).exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\CCM\Utilities arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\CCM\Utilities\AdobeApplicationManager(URIHandler).exe" --unregister=true --deleteShortcut=true

11/02/16 14:15:47:598 | [ERROR] | | ASU | PIM | Utilities | | | 3508 | CreateProcess failed (267).

11/02/16 14:15:47:598 | [INFO] | | ASU | PIM | PIM | | | 3508 | Error occurred executing uninstall modifier at path: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\CCM\Utilities\AdobeApplicationManager(URIHandler).exe'

11/02/16 14:15:47:630 | [INFO] | | ASU | PIM | Utilities | | | 3508 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\IPC\customhook\AdobeIPCBrokerCustomHook.exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\IPC\customhook arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\IPC\customhook\AdobeIPCBrokerCustomHook.exe" -uninstall

11/02/16 14:15:47:630 | [INFO] | | ASU | PIM | Utilities | | | 3508 | Success in CreateProcess

11/02/16 14:15:47:645 | [INFO] | | ASU | PIM | Utilities | | | 3508 | Sucessfully launched and executed process...

11/02/16 14:15:47:645 | [INFO] | | ASU | PIM | PIM | | | 3508 | Successfully executed uninstall modifier at path: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\IPC\customhook\AdobeIPCBrokerCustomHook.exe'

11/02/16 14:15:47:661 | [INFO] | | ASU | PIM | Utilities | | | 3508 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\core\AAMCustomHook.exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\core arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\core\AAMCustomHook.exe" --removeInventory=1

11/02/16 14:15:47:661 | [INFO] | | ASU | PIM | Utilities | | | 3508 | Success in CreateProcess

11/02/16 14:15:47:692 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 3068 | Build Version - 10.0.0.49

11/02/16 14:15:47:692 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 3068 | Logging Level verbosity Set to 4

11/02/16 14:15:47:692 | [INFO] | | ASU | AAMCustomHook | | | CommandLineParser | 3068 | Parsing the command line provided. Number of command line arguments is 2

11/02/16 14:15:47:692 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 3068 | Updater Inventory location: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\UWA\updaterinventory.dll'

11/02/16 14:15:47:786 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 3068 | Updater Inventory remove status retVal 0, outStatusMajor 0, outStatusMinor 0

11/02/16 14:15:47:786 | [INFO] | | ASU | PIM | Utilities | | | 3508 | Sucessfully launched and executed process...

11/02/16 14:15:47:786 | [INFO] | | ASU | PIM | PIM | | | 3508 | Successfully executed uninstall modifier at path: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\core\AAMCustomHook.exe'

11/02/16 14:15:47:801 | [INFO] | | ASU | PIM | PIM | | | 3508 | PIMSqlite closeDB status 0

11/02/16 14:15:47:801 | [INFO] | | ASU | PIM | PIM | | | 3508 | FREE PIM Instance ...

11/02/16 14:15:47:801 | [ERROR] | | ASU | PIM | PIM | | | 3508 | Unable to free PIM object

11/02/16 14:15:47:801 | [INFO] | | ASU | PIM | PIM-Uninstall | | | 3508 | Trying to Remove AAM as no Products are using AAM.

11/02/16 14:15:47:801 | [INFO] | | ASU | PIM | PIM | | | 3508 | drivePath retreived

11/02/16 14:15:47:926 | [INFO] | | ASU | PIM | PIM | | | 3508 | The temp path for AAM Backup is :C:\Users\ADMINI~1\AppData\Local\Temp\\{FC2B03C8-6AD3-493E-9FD3-B44C89C1F99E}

11/02/16 14:15:47:957 | [ERROR] | | ASU | PIM | PIM | | | 3508 | Failed to Move srcPath:C:\Program Files (x86)\Common Files\Adobe\OOBE destPath:C:\Users\ADMINI~1\AppData\Local\Temp\\{FC2B03C8-6AD3-493E-9FD3-B44C89C1F99E}\OOBE error :5

11/02/16 14:15:47:957 | [ERROR] | | ASU | PIM | PIM-Uninstall | | | 3508 | Failed to move folder 'C:\Program Files (x86)\Common Files\Adobe\OOBE' to 'C:\Users\ADMINI~1\AppData\Local\Temp\\{FC2B03C8-6AD3-493E-9FD3-B44C89C1F99E}\OOBE'

11/02/16 14:15:47:957 | [INFO] | | ASU | PIM | PIM-Uninstall | | | 3508 | Bringing system to the previous state by restoring the moved folders

11/02/16 14:15:47:957 | [INFO] | | ASU | PIM | PIM-Uninstall | | | 3508 | Failed to remove AAM Files.

11/02/16 14:15:47:957 | [ERROR] | | ASU | PIM | PIM-ASUInstaller | | | 3508 | Failed to Uninstall AAM...uninstall error :-8 uninstall validation error :0

11/02/16 14:15:55:213 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 3500 | Process creation completed.

11/02/16 14:15:55:213 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3500 | Acrobat rolled back successfully ...

11/02/16 14:15:56:227 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3500 | Setup exiting with return code (6)

11/02/16 14:27:43:403 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3312 | Build Version - 1.10.0.26

11/02/16 14:27:43:403 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3312 | Logging Level verbosity Set to 4

11/02/16 14:27:43:419 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3312 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...

11/02/16 14:27:43:419 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3312 | Bootstrapper launch location is :: \\wds\D$\DeploymentShare\Applications\Adobe CC 2017 x64\Adobe\Build\ASU\Set-up.dat

11/02/16 14:27:43:684 | [INFO] | | ASU | OPM | OPM | | | 2192 | Build Version - 9.0.1.177

11/02/16 14:27:43:684 | [INFO] | | ASU | OPM | OPM | | | 2192 | Logging Level verbosity Set to 4

11/02/16 14:27:43:778 | [INFO] | | ASU | OPM | OPM | | | 2192 | Schema version and schema compatibility version are same or greater than current

11/02/16 14:27:43:778 | [INFO] | | ASU | OPM | OPM | | | 2192 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/02/16 14:27:43:778 | [INFO] | | ASU | OPM | OPM | | | 2192 | No Record found for the input fields in opm_getValueForKey

11/02/16 14:27:45:431 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3312 | Build Version - 1.10.0.26

11/02/16 14:27:45:431 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3312 | Logging Level verbosity Set to 4

11/02/16 14:27:45:431 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3312 | The return code from the Bootstrapper Process is (0).

11/02/16 14:27:45:509 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3312 | Successfully fetched the optionXML content from MSI database ...

11/02/16 14:27:45:525 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3312 | The install language for Acrobat from the fallback map (en_US)

11/02/16 14:29:20:451 | [INFO] | | ASU | OPM | OPM | | | 3960 | Build Version - 10.0.0.13

11/02/16 14:29:20:451 | [INFO] | | ASU | OPM | OPM | | | 3960 | Logging Level verbosity Set to 4

11/02/16 14:29:20:747 | [INFO] | | ASU | OPM | OPM | | | 3960 | Schema version and schema compatibility version are same or greater than current

11/02/16 14:29:20:747 | [INFO] | | ASU | OPM | OPM | | | 3960 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/02/16 14:29:20:747 | [INFO] | | ASU | OPM | OPM | | | 3960 | No Record found for the input fields in opm_getValueForKey

11/02/16 14:30:41:228 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 3312 | Process creation completed.

11/02/16 14:30:41:228 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3312 | The return code from the Adobe Installer Process is (0).

11/02/16 14:30:44:114 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4028 | Build Version - 1.10.0.26

11/02/16 14:30:44:114 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4028 | Logging Level verbosity Set to 4

11/02/16 14:30:44:114 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4028 | Executing immediate custom action for install mode.

11/02/16 14:30:44:114 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4028 | The CustomActionData string is : mode=install;sourceDir=\\wds\D$\DeploymentShare\Applications\Adobe CC 2017 x64\Adobe\Build\;installDir=;origDB=\\wds\D$\DeploymentShare\Applications\Adobe CC 2017 x64\Adobe\Build\Adobe.msi;installLang=

11/02/16 14:30:44:129 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4028 | Successfully executed the immediate custom action for install mode .

11/02/16 14:31:03:615 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 872 | Build Version - 1.10.0.26

11/02/16 14:31:03:615 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 872 | Logging Level verbosity Set to 4

11/02/16 14:31:03:615 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 872 | Executing the deferred custom action.

11/02/16 14:31:03:615 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 872 | Obtained the following as CustomActionData

11/02/16 14:31:03:615 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 872 | (mode=install;sourceDir=\\wds\D$\DeploymentShare\Applications\Adobe CC 2017 x64\Adobe\Build\;installDir=;origDB=\\wds\D$\DeploymentShare\Applications\Adobe CC 2017 x64\Adobe\Build\Adobe.msi;installLang=)

11/02/16 14:31:03:615 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 872 | Original database path is : \\wds\D$\DeploymentShare\Applications\Adobe CC 2017 x64\Adobe\Build\Adobe.msi

11/02/16 14:31:03:631 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 872 | OptionXML saved at location :: C:\Users\ADMINI~1\AppData\Local\Temp\{FA616B87-B9D5-490A-B79B-C029180FC762}\\{DC9800ED-AD19-4E85-8635-511FA32FB95E}

11/02/16 14:31:03:647 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 872 | Build Version - 1.10.0.26

11/02/16 14:31:03:647 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 872 | Logging Level verbosity Set to 4

11/02/16 14:31:03:647 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 872 | CustomAction Parameters obtained...

11/02/16 14:31:03:647 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 872 | optXMLPath :: C:\Users\ADMINI~1\AppData\Local\Temp\{FA616B87-B9D5-490A-B79B-C029180FC762}\\{DC9800ED-AD19-4E85-8635-511FA32FB95E}

11/02/16 14:31:03:647 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 872 | setupBasePath :: \\wds\D$\DeploymentShare\Applications\Adobe CC 2017 x64\Adobe\Build\

11/02/16 14:31:03:647 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 872 | installDirPath ::

11/02/16 14:31:03:647 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 872 | installLang ::

11/02/16 14:31:03:647 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 872 | Initializing Custom Action Data from parameters

11/02/16 14:31:03:647 | [INFO] | | ASU | DeploymentManager | Utilities | | | 872 | Folder does not exist

11/02/16 14:31:03:647 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 872 | Provisioning Tool path is (C:\Users\ADMINI~1\AppData\Local\Temp\{FA616B87-B9D5-490A-B79B-C029180FC762}\\{67262D7C-2106-4E23-B2CD-F7F6479E2F4A}).

11/02/16 14:31:03:647 | [INFO] | | ASU | DeploymentManager | Utilities | | | 872 | Folder does not exist

11/02/16 14:31:03:647 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 872 | Failed to Initialize .... The Setup base path does not exist.

11/02/16 14:31:03:647 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 872 | Failed to Initialize from parameters.

11/02/16 14:31:22:008 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 3312 | Process creation completed.

11/02/16 14:31:22:008 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3312 | The return Code from Create Process (1603).

11/02/16 14:31:22:008 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3312 | Trying to rollback the Acrobat installation ...

11/02/16 14:31:27:218 | [INFO] | | ASU | OPM | OPM | | | 1892 | Build Version - 10.0.0.13

11/02/16 14:31:27:218 | [INFO] | | ASU | OPM | OPM | | | 1892 | Logging Level verbosity Set to 4

11/02/16 14:31:27:312 | [INFO] | | ASU | OPM | OPM | | | 1892 | Schema version and schema compatibility version are same or greater than current

11/02/16 14:31:27:312 | [INFO] | | ASU | OPM | OPM | | | 1892 | _opm_handle_OPDReturnedStatus called with opdStatus as:0

11/02/16 14:31:27:312 | [INFO] | | ASU | OPM | OPM | | | 1892 | No Record found for the input fields in opm_getValueForKey

11/02/16 14:33:16:664 | [INFO] | | ASU | PIM-ASUInstaller | PIM-ASUInstaller | | | 3508 | Build Version - 10.0.0.65

11/02/16 14:33:16:664 | [INFO] | | ASU | PIM-ASUInstaller | PIM-ASUInstaller | | | 3508 | Logging Level verbosity Set to 4

11/02/16 14:33:16:664 | [INFO] | | ASU | PIM-ASUInstaller | PIM-ASUInstaller | | | 3508 | AAMIU_Uninstall started...

11/02/16 14:33:16:664 | [INFO] | | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 3508 | Get RIBS Product count

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 3508 | PDB does not exits on machine.

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 3508 | RIBS Products install status :0

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 3508 | Get NON RIBS Product count

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM-ASUInstaller | Utilities | | | 3508 | Folder does not exist

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 3508 | AAMRefs folder does not exists. Non-Ribs products does not exist on the system

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM-ASUInstaller | PIM-Uninstall | | | 3508 | NON RIBS Products install status :0

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation | | | 3508 | Starting Deployment Validation checks...

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation | | | 3508 | Check Adobe Application Manager is running...

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation | | | 3508 | Check Another Adobe installer (RIBS) is running ...

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation | | | 3508 | Check Another Adobe installer (Bootstrapper) is running ...

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation | | | 3508 | Check Adobe Application Manager SYNC is happening...

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation | | | 3508 | Check and close Adobe Application Manager notifiers...

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM-ASUInstaller | Utilities | | | 3508 | Semaphore is not locked

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM-ASUInstaller | PIM-AAMDeploymentValidation | | | 3508 | AAM Deployment Validation checks PASSED.

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM-ASUInstaller | PIM | | | 3508 | Executing install modifiers

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM | PIM | | | 3508 | Build Version - 10.0.0.65

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM | PIM | | | 3508 | Logging Level verbosity Set to 4

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM | PIM | | | 3508 | CREATE PIM Instance ...

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM | PIM | | | 3508 | trying to createOrUpdatePIMDbSchema.

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM | PIM | | | 3508 | Current db schema version on machine 4.

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM | PIM | | | 3508 | Current db schema version to install 1.

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM | PIM | | | 3508 | SUCCESS Created Tables.

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM | PIM | | | 3508 | PIM Database is Up To Date.

11/02/16 14:33:16:679 | [WARN] | | ASU | PIM | | | XMLParser | 3508 | Failed to load xml C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\AdobeGCClient\AdobeGCClient.pimx. system error:2

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM | PIM | | | 3508 | Failed to load XML at path : 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\AdobeGCClient\AdobeGCClient.pimx'

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM | Utilities | | | 3508 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\CCM\Utilities\AdobeApplicationManager(URIHandler).exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\CCM\Utilities arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\CCM\Utilities\AdobeApplicationManager(URIHandler).exe" --unregister=true --deleteShortcut=true

11/02/16 14:33:16:679 | [ERROR] | | ASU | PIM | Utilities | | | 3508 | CreateProcess failed (267).

11/02/16 14:33:16:679 | [INFO] | | ASU | PIM | PIM | | | 3508 | Error occurred executing uninstall modifier at path: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\CCM\Utilities\AdobeApplicationManager(URIHandler).exe'

11/02/16 14:33:16:695 | [INFO] | | ASU | PIM | Utilities | | | 3508 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\IPC\customhook\AdobeIPCBrokerCustomHook.exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\IPC\customhook arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\IPC\customhook\AdobeIPCBrokerCustomHook.exe" -uninstall

11/02/16 14:33:16:695 | [INFO] | | ASU | PIM | Utilities | | | 3508 | Success in CreateProcess

11/02/16 14:33:16:711 | [INFO] | | ASU | PIM | Utilities | | | 3508 | Sucessfully launched and executed process...

11/02/16 14:33:16:711 | [INFO] | | ASU | PIM | PIM | | | 3508 | Successfully executed uninstall modifier at path: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\IPC\customhook\AdobeIPCBrokerCustomHook.exe'

11/02/16 14:33:16:726 | [INFO] | | ASU | PIM | Utilities | | | 3508 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\core\AAMCustomHook.exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\core arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\core\AAMCustomHook.exe" --removeInventory=1

11/02/16 14:33:16:726 | [INFO] | | ASU | PIM | Utilities | | | 3508 | Success in CreateProcess

11/02/16 14:33:16:742 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 3524 | Build Version - 10.0.0.49

11/02/16 14:33:16:742 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 3524 | Logging Level verbosity Set to 4

11/02/16 14:33:16:742 | [INFO] | | ASU | AAMCustomHook | | | CommandLineParser | 3524 | Parsing the command line provided. Number of command line arguments is 2

11/02/16 14:33:16:742 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 3524 | Updater Inventory location: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\UWA\updaterinventory.dll'

11/02/16 14:33:16:742 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 3524 | Updater Inventory remove status retVal 0, outStatusMajor 0, outStatusMinor 0

11/02/16 14:33:16:757 | [INFO] | | ASU | PIM | Utilities | | | 3508 | Sucessfully launched and executed process...

11/02/16 14:33:16:757 | [INFO] | | ASU | PIM | PIM | | | 3508 | Successfully executed uninstall modifier at path: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\core\AAMCustomHook.exe'

11/02/16 14:33:16:757 | [INFO] | | ASU | PIM | PIM | | | 3508 | PIMSqlite closeDB status 0

11/02/16 14:33:16:757 | [INFO] | | ASU | PIM | PIM | | | 3508 | FREE PIM Instance ...

11/02/16 14:33:16:757 | [ERROR] | | ASU | PIM | PIM | | | 3508 | Unable to free PIM object

11/02/16 14:33:16:757 | [INFO] | | ASU | PIM | PIM-Uninstall | | | 3508 | Trying to Remove AAM as no Products are using AAM.

11/02/16 14:33:16:757 | [INFO] | | ASU | PIM | PIM | | | 3508 | drivePath retreived

11/02/16 14:33:16:882 | [INFO] | | ASU | PIM | PIM | | | 3508 | The temp path for AAM Backup is :C:\Users\ADMINI~1\AppData\Local\Temp\\{2C38447E-2013-49FF-B882-66FEC6CBF4F6}

11/02/16 14:33:16:882 | [INFO] | | ASU | PIM | PIM | | | 3508 | Updater Inventory location:C:\Users\ADMINI~1\AppData\Local\Temp\\{2C38447E-2013-49FF-B882-66FEC6CBF4F6}\OOBE\PDApp\UWA\updaterinventory.dll

11/02/16 14:33:16:882 | [INFO] | | ASU | PIM | PIM-Uninstall | | | 3508 | Updater Inventory remove status retVal 1, outStatusMajor 0, outStatusMinor 0

11/02/16 14:33:16:882 | [INFO] | | ASU | PIM | PIM-Uninstall | | | 3508 | Successfully removed AAM Inventory... Using UpdaterInventory

11/02/16 14:33:17:257 | [INFO] | | ASU | PIM | PIM-Uninstall | | | 3508 | Successfully uninstalled Adobe Application Manager ..

11/02/16 14:33:17:257 | [INFO] | | ASU | PIM | PIM-Uninstall | | | 3508 | Successfully uninstalled AAM.

11/02/16 14:33:17:257 | [INFO] | | ASU | PIM | PIM-ASUInstaller | | | 3508 | Successfully Uninstalled AAM...

11/02/16 14:33:24:526 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 3312 | Process creation completed.

11/02/16 14:33:24:526 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 3312 | Acrobat rolled back successfully ...

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