Cannot find specific answers I need before installing adobe creative cloud - conflicting info
- March 12, 2022
- 2 replies
- 430 views
Hello,
I have gone through a lot of posts each with conflicting information or information that does not apply, and cannot find the answers I need. Please Help. Adobe Creative Cloud went missing off my computer, I don't know how it got uninstalled because I didn't do it, and I need help reinstalling it. I got a missing or damaged messege or several different ones several times (I do not recall what it/they exactly said) The first time this happened I clicked on the creative cloud Icon to open it and it didn't work. When I tried to repair it by clicking that button on the missing or damaged message pop up, it failed so I tried clicking the other option (I don't recall what that was) and it did not do anything make the icon on the menu bar turn into a broken icon. I have to figure out how to reinstall it but I am afraid I will mess it up.
1. I am currently using Windows 10 on a Dell XPS 17 9700. I am positive I have updated everything except maybe some nvidia drivers and I have no idea how to install those if they need to be. Will uninstalled updates, drivers, etc for other things on my computer effect reinstalling Adobe Creative Cloud?
2. Do I need to uninstall all the other Adobe programs on my computer, Photoshop, Premier, etc?
2a. Last year Adobe installed the newest version of each program on my computer so I have the 2021 and 2022 versions on my programs. My Teacher advised me to not uninstall them in case it messes up my work (Which I have already backed up), Is this something that will effect the reinstall? Could it have caused the issue? How do I uninstall these safely?
3. Do I need to delete any files created by Adobe? If so where do I find them? Windows 10 is fantastic at hiding files despite your best efforts at finding them. I thought they were all gone after multiple searches but today I found a Creative Cloud folder that contains a a shortcut called "_Cloud documents" that uses the Creative Cloud Icon and a folder for Audition. So I would not be surprised if there are probably other files, folders, and programs (See next question) floating around that I can't find.
4. Once example of this that I also found today is "Notification Manager for Adobe Creative Cloud" is still on my computer. I don't recall this being installed, I have never even seen it before, It never showed up in any searches. I clicked it, it opened, and unsuprisingly, it doesn't do anything, closing automatically after opening. Do I need to uninstall this?
5. I read one post that said I have to download an uninstaller. What is this? Where do I find this? I clicked the link and could not find the download button.
6. Is there anything else I need to know?
Any help would be appreciated.
Thanks
