Cannot install CC on Mac computers
I am attempting to create a cc photoshop package for macs with the adobe application manager version 1.15.0 build 46
I am logged in as myself in the app manager
I am creating a package
License type: device license
deployment pool: Creative cloud all apps
I deselected: creative cloud desktop application
show applications & updates
elevated privlidges
Every time I run the installer on a client machine it fails. I've tried with High Sierra and Mojave. The error I get is as follows:
The Installation failed.
The installer encountered an error that cause the installation to fail.
The install logs suggest dumping a folder in /Library/Colorsync/Profiles/Recommended. That has not worked
WARN: ERROR invalid xml file path. Could not read data from path /Library/Application Support/Adobe/PCF/{COSY-4.0.1-32-ADBEADBEADBEADBEADBEAD}.V7{}CoreSync-2.4.1-Mac-GM.xml
WARN: Error Description Error Domain=NSCocoaErrorDomain Code=260 "The file “{COSY-4.0.1-32-ADBEADBEADBEADBEADBEAD}.V7{}CoreSync-2.4.1-Mac-GM.xml” couldn’t be opened because there is no such file." UserInfo={NSFilePath=/Library/Application Support/Adobe/PCF/{COSY-4.0.1-32-ADBEADBEADBEADBEADBEAD}.V7{}CoreSync-2.4.1-Mac-GM.xml, NSUnderlyingError=0x7fd98c43c110 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}
WARN: Failed to remove file. Error: Error Domain=NSCocoaErrorDomain Code=4 "“AIM.adcref” couldn’t be removed." UserInfo={NSFilePath=/Library/Application Support/Adobe/ADCRefs/AIM.adcref, NSUserStringVariant=(
), NSUnderlyingError=0x7fd98c610a40 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}
WARN: ERROR invalid xml file path. Could not read data from path /Applications/Utilities/Adobe Sync/application.xml
WARN: Error Description Error Domain=NSCocoaErrorDomain Code=260 "The file “application.xml” couldn’t be opened because there is no such file." UserInfo={NSFilePath=/Applications/Utilities/Adobe Sync/application.xml, NSUnderlyingError=0x7fd98c610a40 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}
12/05/18 10:42:15:155 | [FATAL] | 4580 | HDSetup | HDPIM | InstallHelper | | HDPIM | 86051 | Error (Code = 151) executing in command 'CreateMacAliasCommand' for package: 'AdobeColorCommonSetRGB_1_0-mul', version:1.1.4
12/05/18 10:42:15:155 | [FATAL] | 4580 | HDSetup | HDPIM | InstallHelper | | HDPIM | 86051 | Error occurred in install of package (Name: AdobeColorCommonSetRGB_1_0-mul Version: 1.1.4). Error code: '151'
- 2 fatal error(s), 0 error(s), 1 warnings(s)
FATAL: Error (Code = 151) executing in command 'CreateMacAliasCommand' for package: 'AdobeColorCommonSetRGB_1_0-mul', version:1.1.4
FATAL: Error occurred in install of package (Name: AdobeColorCommonSetRGB_1_0-mul Version: 1.1.4). Error code: '151'
- 2 fatal error(s), 0 error(s), 1 warnings(s)
FATAL: Error (Code = 151) executing in command 'CreateMacAliasCommand' for package: 'AdobeColorCommonSetRGB_1_0-mul', version:1.1.4
FATAL: Error occurred in install of package (Name: AdobeColorCommonSetRGB_1_0-mul Version: 1.1.4). Error code: '151'
This is the CC log
12/07/18 12:36:46:790 | [TRACE] | | SMJobBlessHelper | SMJobBlessHelper | | | | 29586 | Inside actionHandler of SMJobBlessHelper | Handling message to Create Process
12/07/18 12:36:46:801 | [DEBUG] | | SMJobBlessHelper | SMJobBlessHelper | | | XMLParser | 29586 | Node count < 0 in stringValueForXQuery for query - /action/actionArgs/processName
12/07/18 12:36:46:802 | [TRACE] | | SMJobBlessHelper | SMJobBlessHelper | | | | 29586 | Inside handleCreateProcessAction | Process path passed to service:: /Applications/Utilities/Adobe Creative Cloud/Utils/Creative Cloud Installer.app/Contents/MacOS/Install
12/07/18 12:36:46:802 | [TRACE] | | SMJobBlessHelper | SMJobBlessHelper | | | | 29586 | Whitelisted process
12/07/18 12:36:46:802 | [ERROR] | | SMJobBlessHelper | SMJobBlessHelper | | | | 29586 | Inside handleCreateProcessAction | Operation not required
12/07/18 12:36:46:802 | [TRACE] | | SMJobBlessHelper | SMJobBlessHelper | | | | 29586 | Inside ProcessLauncher::setProcessArgs
12/07/18 12:36:46:802 | [TRACE] | | SMJobBlessHelper | SMJobBlessHelper | | | | 29586 | Inside ProcessLauncher::setProcessArgs | Obtaining console user-id
12/07/18 12:36:46:802 | [TRACE] | | SMJobBlessHelper | SMJobBlessHelper | | | | 29586 | Inside ProcessLauncher::setProcessArgs | Logged-in userID: 502
12/07/18 12:36:46:802 | [TRACE] | | SMJobBlessHelper | SMJobBlessHelper | | | | 29586 | Inside ProcessLauncher::setProcessArgs | Launching process in user-session
12/07/18 12:36:46:802 | [ERROR] | | SMJobBlessHelper | SMJobBlessHelper | | | | 29586 | Inside ProcessLauncher::executeAction | Executable signature validation failed!
12/07/18 12:36:46:802 | [TRACE] | | SMJobBlessHelper | SMJobBlessHelper | | | | 29586 | Inside handleMessage of CCHelperTool | End of method
12/07/18 12:36:46:802 | [TRACE] | | SMJobBlessHelper | SMJobBlessHelper | | | | 29586 | Inside handleAction | Action request completed with response: <?xml version="1.0" encoding="UTF-8"?>
<output>
<result>Fail</result>
<actionType>createProcess</actionType>
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