Cannot install indesign server

Question

Hi When I try install indesign server CC 2019, I get a blank screen. Tried different versions of Cloud software, no luck.  Can anyone provide a solution if possible? Thank you

Edwin de Villiers · Accepted Answer

Hi

Thank you for the advice.

The server does meet the minimum specs as this was a re-install of Indesign server and it was working fine on the hardware before.

Our server was migrated to a new domain and therefore started using a different service account.

IT server support sorted it out, I think it was a security issue, which they corrected. New internet security policies were applied to the server when migrated to the new domain.

Regards

Dj_Creative_enthusiast · Answer

Hi,

Thank you for posting your query here and sorry to hear about the trouble you are facing.

Kindly request you to refer to the Minimum system requirements thorough for InDesign 2019 Server : https://helpx.adobe.com/in/indesign/kb/system-requirements-indesign-server.html

You may as well refer to : https://helpx.adobe.com/in/indesign/using/indesign-server.html

Thank you.

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