Cannot link admin Console to Azure AD (Entra ID)

Question

Hello

I'm trying to configure that my users will login to Adobe with their Microsoft 365 enterprise credentials. I've found this documentation that seems prety clear https://helpx.adobe.com/enterprise/using/sso-setup-azure.html

But when I try to make the first step (create a new directory); that option is grayed out. My Adobe account has several Adobe Pro licenses that appear grouped under the category "Document cloud". The instructions I linked before state that one prerrequisite is to have licenses in the "Document cloud for enterprise" (among other kinds). Is there a difference between Document Cloud and Document Cloud for enterprise? If I go to the Adobe main web store I don't see there's two different licenses for enterprise (there only let us select for personal, teachers, educative centers or business; but inside business I don't see any difference).

What amb I doing wrong?

Thanks for the attention

Anshul_Nautiyal · Accepted Answer

Hi there,

Upon reviewing the Adobe ID you used to post your query, I see that it is associated with an active Teams subscription. Please note that the Single Sign-On (SSO) feature is exclusively available with an Enterprise subscription.

If you have any further questions or need additional assistance, please feel free to reach out.

Regards,
^AN

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