I can't log in to the admin console. The only way to get help is to talk to the assistant through the admin console. This creates an endless loop. Where can I find help from a real person, not a chatbot, to regain access based on the invoice for the purchased product? I also don't want to publish private data on public forums.
Hi @paweł_9240,
Thanks for reaching out. Upon checking, I’m unable to see any active license associated with the Adobe ID you used to post this query. Could you please confirm whether you have an active subscription or a Teams/Enterprise contract linked to a different Adobe ID?
If you have an active subscription under another ID, please review the solution mentioned in this post for similar issues:
https://adobe.ly/49a7x9F
If the issue persists, please share the Adobe ID associated with the subscription via a personal message so I can check and assist you further. You can refer to this post for steps on how to send a personal message:
https://adobe.ly/3KSlNtD
Hope this helps. Let us know if you need further assistance.
Regards,
^AN
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