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costinai75903026
costinai75903026
Participant
January 19, 2016
Question

cannot open indesign. keeps telling me it can't find my subscription.

  • January 19, 2016
  • 2 replies
  • 322 views

I have a company license, but it says it can't find a subscription associated with my account. I tried signing in and out of the cloud, but it's the same. Trial expired, buy now. But I have purchased the license, and I have activated my invitation.

How can I fix this?

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    2 replies

    Del Z
    Del Z
    Participating Frequently
    February 22, 2016

    Hi Costinai75903026,

    Have you tried the troubleshooting steps in Associate the correct Adobe subscription with an Adobe ID or Enterprise ID‌?

    Bani Verma
    Bani Verma
    Legend
    February 17, 2016

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