Cannot open psdc (cloud doccument) in Photoshop

Question

Hey. I just dowload a share files from another account, following theses steps:

But i cant abble to upload the "PSDC" files again.

If I trie to open with Photoshop, show this error

When I trie to upload via Creative Cloud App, show this error

(Filetype not supported - Upload a PSD, AI or XD to try again)

Please help! I have a lot of GB's of Photoshopo Cloud Files that i need to acess.

Kevin Stohlmeyer · Accepted Answer

Hi @fernandoe30606490 the document you listed has this exact scenario mentioned - you put them in the wrong location.

If you upload any downloaded asset to an incorrect Creative Cloud folder, or upload an unsupported asset type, the following message is displayed

To avoid the error, ensure the following:

Upload assets, such as .aic,.psdc,.xdc files in the cloud-content folder only to the Files > Your Files folder in the Creative Cloud desktop app. Do not upload the files to Files > Your libraries in the Creative Cloud desktop app.
Only upload files with the extension .cclibc to the Files > Your Libraries folder in the Creative Cloud desktop app.

kglad · Answer

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