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Participant
Nov 20, 2017 4:35 PM UTC
Answered

Cannot see generated prov.xml file

Hi

I am running this command adobe_prtk --tool=Serialize --generate --leid=ENTER CODE--serial=ENTER CODE --provfilepath=C: --regsuppress=ss but the PROV.xml is not being generated and it is returning a return code = 0

Any suggestions?

Thanks

edit: ENTER CODE was put in place of the genuine codes

Message was edited by: MATTHEW BARTON

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matthewb83530100Correct answer
Participant
Nov 23, 2017 2:04 PM UTC

Do you have antivirus software or endpoint software that might prevent the file from being created?


Hi, thanks for the reply, I managed to get it working by trying over and over again...

Thanks for you help

5 replies

Adobe Employee
Nov 20, 2017 10:37 PM UTC

You can try dropping "--provfilepath=c:" and the "prov.xml" file should show up in the same directory as the "adobe_prtk.exe" file.

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Participant
Nov 21, 2017 9:07 AM UTC

Hi

That ran without issue, but the prov.xml file has not appeared in the folder where the adobe_prtk.exe is

Thank you

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Adobe Employee
Nov 21, 2017 5:46 PM UTC

Do you have antivirus software or endpoint software that might prevent the file from being created?

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