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Participant
Jan 25, 2021 5:55 PM UTC
Answered

Cant access files on creative cloud

So i need access to my previous student account and wish to transfer those files to my new paid subscription personal account. Adobe is not letting me access the assets . adobe... 

I need urgent assistant as i have been on customer care for hours with no one being able to help me 

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    SuJoshiCorrect answer
    Community Manager
    Jan 25, 2021 10:40 PM UTC

    Hello,

    Currently, there is no active license under your student account. Kindly check this article which might help you in migrating the files: https://helpx.adobe.com/in/enterprise/kb/transfer-assets.html

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    1 reply

    Community Manager
    SuJoshiCommunity ManagerCorrect answer
    Community Manager
    Jan 25, 2021 10:40 PM UTC

    Hello,

    Currently, there is no active license under your student account. Kindly check this article which might help you in migrating the files: https://helpx.adobe.com/in/enterprise/kb/transfer-assets.html

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