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Participant
January 25, 2021
Answered

Cant access files on creative cloud

  • January 25, 2021
  • 1 reply
  • 615 views

So i need access to my previous student account and wish to transfer those files to my new paid subscription personal account. Adobe is not letting me access the assets . adobe... 

I need urgent assistant as i have been on customer care for hours with no one being able to help me 

    This topic has been closed for replies.
    Correct answer SuJoshi

    Hello,

    Currently, there is no active license under your student account. Kindly check this article which might help you in migrating the files: https://helpx.adobe.com/in/enterprise/kb/transfer-assets.html

    1 reply

    S
    Community Manager
    SuJoshiCommunity ManagerCorrect answer
    Community Manager
    January 25, 2021

    Hello,

    Currently, there is no active license under your student account. Kindly check this article which might help you in migrating the files: https://helpx.adobe.com/in/enterprise/kb/transfer-assets.html

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