Cant access subscription features

Question

Adobe is only reading my personal profile, not my business profile which has access to Acrobat DC. So now l cant use all of the features that l'm paying for, How do l get my computer to read my business account?

SuJoshi · Answer

The Acrobat DC license is active under your Business ID. Please sign out from Acrobat by navigating to the "Help" menu and log in again which might give you an option to select the organization to activate the license.

You can check the behavior by signing in to the "adobe.com" website.

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