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MattFs51
Participant
December 14, 2016
Question

CC 2017 app updates not appearing

  • December 14, 2016
  • 2 replies
  • 586 views

We have a company CC account where I work, and everyone else I work with has been able to update to the 2017 versions of their apps. Although, these updates aren't appearing for me. Even after I click "check for app updates" nothing new appears. We also tried checking for updates directly in the apps I was trying to update, and nothing. The admin for our work accounts removed me from our subscription, and then added me back, and still nothing. It is strange that everyone else is able to update when we are all on the same subscription. Any suggestions or help would be much appreciated.

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    2 replies

    Bani Verma
    Legend
    December 30, 2016
    kglad
    Community Expert
    Community Expert
    December 14, 2016

    what's your os?