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jonathand72798802
Participant
February 22, 2017
Answered

CC app freeze

Hi there,

CC application won't let me install apps, it gets hung on the screen grab below

have internet access to adobe servers etc.

have uninstalled & reinstalled the CC app etc

thanks

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    alisterblack
    alisterblackCorrect answer
    Inspiring
    February 22, 2017

    You have no Apps panel. The Apps panel can be disabled by a system admin when packaging.

    If you have admin rights on your machine you can reverse this. Change false below to true.

    <?xml version="1.0" encoding="UTF-8"?>

    <config>

        <panel>

            <name>AppsPanel</name>

            <visible>false</visible>

        </panel>

    </config>

    Disable apps panel - configuration file location:

    • Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml
    • Mac OS X: <system drive>//Library/Application Support/Adobe/OOBE/Configs/ServiceConfig.xml

    1 reply

    alisterblack
    alisterblackCorrect answer
    Inspiring
    February 22, 2017

    You have no Apps panel. The Apps panel can be disabled by a system admin when packaging.

    If you have admin rights on your machine you can reverse this. Change false below to true.

    <?xml version="1.0" encoding="UTF-8"?>

    <config>

        <panel>

            <name>AppsPanel</name>

            <visible>false</visible>

        </panel>

    </config>

    Disable apps panel - configuration file location:

    • Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml
    • Mac OS X: <system drive>//Library/Application Support/Adobe/OOBE/Configs/ServiceConfig.xml
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