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p_upton
Participant
July 12, 2016
Answered

CC Desktop app

  • July 12, 2016
  • 2 replies
  • 383 views

Hi all

As an Enterprise user, I use the CCPLauncher to build packages using our license key.

Q 1. Is it necessary to install the CC desktop app?

Q2. Updates in the app Help menu is greyed out. What is the recommended method for rolling out updates?

Thanks

P

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer AnkitTech101

    Hi Rob,

    If you are building serial number packages, it is actually recommended not to include the CC Desktop app.

    This is to prevent any confusions for end users where they may be under an impression that they need to login to the applications which is not required as the applications are pre-activated during the packaging stage with your serial number.

    Now, about the updates being greyed out inside an application if you go to the help menu. By its default setting the Creative Cloud Package has the options for users to install updates turned off. If you would like to enable users with admin rights on their machines to install application updates themselves, you can go to ' Change' under 'Package Configuration' on the Package Details screen on the Packager and choose the second option under update behaviour to allow admin users to update the applications themselves.

    Hope this helps. 

    2 replies

    AnkitTech101
    Adobe Employee
    AnkitTech101Correct answer
    Adobe Employee
    July 13, 2016

    Hi Rob,

    If you are building serial number packages, it is actually recommended not to include the CC Desktop app.

    This is to prevent any confusions for end users where they may be under an impression that they need to login to the applications which is not required as the applications are pre-activated during the packaging stage with your serial number.

    Now, about the updates being greyed out inside an application if you go to the help menu. By its default setting the Creative Cloud Package has the options for users to install updates turned off. If you would like to enable users with admin rights on their machines to install application updates themselves, you can go to ' Change' under 'Package Configuration' on the Package Details screen on the Packager and choose the second option under update behaviour to allow admin users to update the applications themselves.

    Hope this helps. 

    P
    p_uptonAuthor
    Participant
    July 14, 2016

    Hey

    Thanks for the tip. Very helpful.

    Regards

    Paul

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