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Participant
January 23, 2018
Answered

CC for team device licence - error 190 unable to install on win7sp1

  • January 23, 2018
  • 1 reply
  • 529 views

Just made a package of CC for Teams for education (device license) . Deployed the .msi via barramundi software to an Win 10 notebook without any issues. Tried the same package for win7 professional SP1 x64 Computers but all i get is a very long setup routine resulting in an error 190 in the PDApp.log (The HDPIM Setup Process return code is (190).Stopping the installation process.) But Microsoft Windows Version 6.1.7601 should be ok as far as i see.

Copied the whole build-package locally, startet it as admin, used the cc uninstall tool ... but iam not able to get this thing done on our win 7 machines.

Somebody has an helpfull hint`?

    This topic has been closed for replies.
    Correct answer alisterblack

    Your package contains applications that are not compatible with Windows 7 - most likely Dimension (formerly Project Felix) and/or Adobe XD.

    Error message 190 trying to install package which contains Project Felix

    1 reply

    alisterblack
    alisterblackCorrect answer
    Inspiring
    January 23, 2018

    Your package contains applications that are not compatible with Windows 7 - most likely Dimension (formerly Project Felix) and/or Adobe XD.

    Error message 190 trying to install package which contains Project Felix

    frankswddAuthor
    Participant
    January 23, 2018

    oh, shame on me. now i see that there are some apps like Dimension as you mentioned are not supporting win7 ...  i was not looking in all 22 app System requierements:

    Dieses Paket enthält folgende Produkte:
    Acrobat DC (18.0)
    Gaming SDK 1.4 (1.4)
    Extension Manager CC (7.0)
    Scout CC (1.1.3)
    Fireworks CS6 (12.0.0)
    Flash Builder Premium (4.7)
    Fuse CC (Beta) (2017.1)
    Extendscript Toolkit CC (4.0)
    SpeedGrade CC (2015) (9.0)
    After Effects CC (15.0.0)
    Audition CC (11.0.0)
    InDesign CC (13.0)
    Photoshop CC (19.0)
    Bridge CC (8.0)
    Dreamweaver CC (18.0)
    Character Animator CC (1.1.0)
    Illustrator CC (22.0.0)
    Prelude CC (7.0.0)
    Dimension CC (1.0)
    Lightroom Classic CC (7.0)
    Premiere Pro CC (12.0.0)
    Media Encoder CC (12.0.0)
    InCopy CC (13.0)
    Animate CC and Mobile Device Packaging (18.0)
    XD CC (3.1.12)
    Muse CC (2018.0)

    Dieses Paket enthält folgende Updates:
    Adobe CSXS InfrastructureCS6 (3.0.3)
    Fireworks CS6-Aktualisierung zur Verbesserung der Kompatibilität zur Mac 10.8-Plattform und zur Auflösung von Fehlern in Bezug auf die Benutzerfreundlichkeit. (12.0.1)
    Extension Manager 6.0.8-Update (6.0.8)
    Extension Manager CC-Update (7.3.2)
    Adobe Application Manager (update14)
    Adobe SpeedGrade CC 2015.1 Update (9.1.0)
    Camera Raw CC (10.1) (Vollständiges Installationsprogramm)
    InDesign CC (13.0.1) (Vollständiges Installationsprogramm)
    Photoshop CC (19.0.1) (Vollständiges Installationsprogramm)
    Bridge CC (8.0.1) (Vollständiges Installationsprogramm)
    Character Animator CC (1.1.1) (Vollständiges Installationsprogramm)
    Illustrator CC (22.0.1) (Vollständiges Installationsprogramm)
    Dimension CC (1.0.1) (Vollständiges Installationsprogramm)
    STI_Color_CommonSetRGB_HD (1.1) (Vollständiges Installationsprogramm)
    STI_Color_MotionPicture_HD (1.1) (Vollständiges Installationsprogramm)
    Lightroom Classic CC (7.1) (Vollständiges Installationsprogramm)
    InCopy CC (13.0.1) (Vollständiges Installationsprogramm)
    Animate CC and Mobile Device Packaging (18.0.1) (Vollständiges Installationsprogramm)

    i try a new deployement without These win10 apps. Thanks man - i was not aware of this.