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alexp66267721
Participant
November 10, 2017
Answered

CC License has expired. Now I have to reinstall to apply the new license.

Hi, I am trying to uninstall the creative cloud suite from my mac as my licence has expired. It seems that I have to update to the latest version of every app I have installed before I'm able to uninstall them. This seems insanely self defeating. I just want to get rid of the entire thing.

It seems insane to waste all this bandwidth and time.

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    kglad
    kgladCorrect answer
    Community Expert
    November 10, 2017

    hi,

    uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

    then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

    clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

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    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    November 10, 2017

    hi,

    uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

    then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

    clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

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