CC Packager creates package but nothing gets installed

Forum|Forum|7 years ago
March 18, 2019
5 replies
2169 views

Used CCP to create just a base package of Creative Cloud... nothing else. Package gets created and it will install but there are no shortcuts, no programs and features listing, files are missing. A quick compare of this .msi to our previous version .msi and they are almost identical. I tried creating on W7 & W10; tried installing to W7 & W10; used AdobeCreativeCloudCleanerTool; tried 32bit and 64bit. All created packages have the same results.

Any ideas? Or, how to make a licensed installer with the downloaded Creative Cloud (ACCCx4_8_0_421.zip).

Thank you

This topic has been closed for replies.

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Chi_VirgAuthor

Participating Frequently

CCP updates on launch. Unable to use a previous version

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peterc23078956

Participant

I manually changed foldername ASU_5.0 to ASU2 and installation finishes successfully? Is it a ADOBE bug???

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rmeany

Participant

Definitely an Adobe bug.. I came to the same conclusion on my own based on what the log files were telling me and renamed ASU_5.0 to ASU2 .. After doing so, install worked fine.

Note that if I were to run the setup.exe interactively, the install works fine.. But if I try to run with a script from command line, it failed unless I renamed that folder to ASU2.

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Chi_VirgAuthor

Participating Frequently

executed the setup.exe and the msi with admin rights

Also tried in system Context

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Chi_VirgAuthor

Participating Frequently

Trying everything as this process does not work. Thinking an older version of CCP will create the package.

Unfortunately CCP is updated before the preferences are available.

alisterblack

Inspiring

Hi,

The packages are being created successfully so I don't think using a different version of Packager would make any difference unfortunately.

What method are you using to deploy?

For example are you running the MSI with Admin Rights?

For example

Running the commands below with elevated privileges (e.g. running the command prompt as admin)

To silently install all contents of the “Build” directory, execute the setup.exeas follows:setup.exe--silent

Alternatively, to silently install using MSI files, install Acrobat first, then the remaining packages:

cd Build\Setup\APRO15.0\Adobe Acrobat\

msiexec/i AcroPro.msi/qn

cd ..\..\ ..msiexec/i {package name}.msi /L*V %TEMP%\packageinstall.log

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Chi_VirgAuthor

Participating Frequently

Three different computer; two different OS's (W7 & W10); two different profiles. Software not installed fully yet log files says it is.

Is there a way to run CC Packager without it updating?

alisterblack

Inspiring

Is there a way to run CC Packager without it updating? There is a preference that will stop updating, but it is still likely to update the first time you run a fresh install. What are you trying to achieve by stopping the update?