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Known Participant
February 12, 2018
Answered

CC Team Membership. App still showing all at Trial.

  • February 12, 2018
  • 2 replies
  • 436 views

I have a Team License for Creative Cloud, but the desktop app keeps showing all of my products as "Trial".  My other team member has no problems.

What information do I need to provide, and to whom?

    This topic has been closed for replies.
    Correct answer rpandita

    Hi charleyhankins3

    From the tools at my end i do not see any issues with the Licensing.

    You might want to check with your Admin or you can try and chat with Support Rep. Contact Customer Care

    ~Rohit

    2 replies

    rpandita
    rpanditaCorrect answer
    Inspiring
    February 14, 2018

    Hi charleyhankins3

    From the tools at my end i do not see any issues with the Licensing.

    You might want to check with your Admin or you can try and chat with Support Rep. Contact Customer Care

    ~Rohit

    kglad
    Community Expert
    Community Expert
    February 12, 2018