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Participant
March 17, 2021
Answered

Chancing Last Name and E-mail in Admin Console

  • March 17, 2021
  • 2 replies
  • 351 views

Dear all,

after marriage I need to change my last name and mail in the admin console. But how do I do that?

I can't find any option. 

My public profile is allready changed.

 

 

This topic has been closed for replies.
Correct answer Dj_Creative_enthusiast

Hi Ann,

 

Thank you for posting your query here.

 

Kindly refer to the steps as mentioned in : https://helpx.adobe.com/in/manage-account/using/create-update-adobe-id.html for changing or Updating your existing Adobe ID.

If you have followed the same steps and still the old account details are reflecting in the Admin console, please contact Adobe Support Team and they can update the same from their end by taking an email authorization from the new email address. 

 

Pleae click below to contact Adobe staff to help || Chat help: Mon - Fri  5am - 7pm  (US Pacific Time). Be sure to remain signed in with your Adobe ID before accessing the link belowCreative Cloud support (all Creative Cloud customer service issues). Go to  https://helpx.adobe.com/contact.html,  and click chat icon on the bottom-right of the page.   

 

Thank you.

2 replies

Inspiring
March 19, 2021

Hi Ann,

 

Thank you for posting your query here.

 

Kindly refer to the steps as mentioned in : https://helpx.adobe.com/in/manage-account/using/create-update-adobe-id.html for changing or Updating your existing Adobe ID.

If you have followed the same steps and still the old account details are reflecting in the Admin console, please contact Adobe Support Team and they can update the same from their end by taking an email authorization from the new email address. 

 

Pleae click below to contact Adobe staff to help || Chat help: Mon - Fri  5am - 7pm  (US Pacific Time). Be sure to remain signed in with your Adobe ID before accessing the link belowCreative Cloud support (all Creative Cloud customer service issues). Go to  https://helpx.adobe.com/contact.html,  and click chat icon on the bottom-right of the page.   

 

Thank you.

kglad
Community Expert
Community Expert
March 17, 2021

what admin console?  are you the admin for a team/enterprise subscription?