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Participant
Jan 16, 2021 7:14 AM UTC
Answered

Change from School/Company Account to Personal Account

Hello,

 

I need your help with changing from school/company account back to personal account. I accidentally deleted my personal account. How can I change it from school/company account back to personal account? Please help me to change that. If you know anything about this problem, please let me know. Thank you.

 

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SuJoshiCorrect answer
Community Manager
Jan 19, 2021 12:48 PM UTC

Hello,

You can sign up again using the same email ID from the "adobe.com" site which will create an Adobe ID. Kindly contact your internal IT team if you would like to remove the "company or school account".

5 replies

SuJoshiCommunity ManagerCorrect answer
Community Manager
Jan 19, 2021 12:48 PM UTC

Hello,

You can sign up again using the same email ID from the "adobe.com" site which will create an Adobe ID. Kindly contact your internal IT team if you would like to remove the "company or school account".

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Participant
Jun 4, 2023 11:29 AM UTC

Hi i am in the same boat as the OP, howeveer I have no way to contact my previous employer and I have been trying for months now. Could you help me as I dont even have the ability to contact adobe support at all anymore, they're saying I need to talk to an admin but I cant as they don't exist anymore

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kglad
Community Expert
Community Expert
Jun 4, 2023 12:25 PM UTC

@Jedieah 

 

why can't you restart your personal account, https://account.adobe.com

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