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Participant
July 1, 2021
Question

change owner and payment of my account

  • July 1, 2021
  • 2 replies
  • 260 views

Hi

my licence is now on M&H STEMMLER SVERIGE AB, and i have know my own firm: Lanaprint

that should take over the licence and payment, i have know check your hole webbsite and i cant do this by myself. i need help from you.

my latests invoice whas ADB157782018SE, mail ekonomi@stemmler.nu, and this i will change to

LaNaprint, laine@lanaprint.se, and then my creditcardnumber for payment.

please help me

rgds Laine

 

This topic has been closed for replies.

2 replies

Legend
July 1, 2021

So you have a personal plan? That is licensed to you, personally. There is nothing to transfer on the license. You can, however, change the payment method so a different card pays for it, and hence the new business can pay. Just change this in your account.

 

If you want to change your email, that is possible too, but I am not sure of the details, sorry.

 

If the plan you have was part of an enterprise plan (rather than a personal plan), it must be canncelled and a new plan taken out.

Vikrant R
Inspiring
July 1, 2021

For personal plans, you can update the email address associated with your Adobe ID. For details see: https://helpx.adobe.com/manage-account/using/create-update-adobe-id.html. Once you've updated the email address sign-in using the email address and update the Payment Information. https://helpx.adobe.com/manage-account/using/update-billing-information.html

 

 

 

Legend
July 1, 2021

What product? what kind of plan/license (eg person, team, enterprise...). WARNING: scammers will contact you now!! Do not respond except here in the forum !!

Laine5E8AAuthor
Participant
July 1, 2021

crative cloud all apps 1 licens

rgds laine