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Participant
Sep 22, 2021 5:38 AM UTC
Answered

change team member name

I'm admin. How do I change team member name

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Sonam Monga
Sonam MongaCorrect answer
Legend
Sep 28, 2021 8:56 PM UTC

The name that you enter while creating the user in the Admin Console, shows up only in the Console.

Other places that the user sees, use the name entered by the user while creating their Adobe account.

 

The name that you enter in the Admin Console can't be edited, you can remove the users and add them back with the required name.

The name that the users enters while creating the Adobe account, can be edited. Here is how: https://helpx.adobe.com/manage-account/using/edit-adobe-account-personal-profile.html

 

5 replies

Participant
Sep 29, 2021 6:16 AM UTC

Thanks for an usefull answer

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Sonam Monga
Sonam MongaCorrect answer
Legend
Sep 28, 2021 8:56 PM UTC

The name that you enter while creating the user in the Admin Console, shows up only in the Console.

Other places that the user sees, use the name entered by the user while creating their Adobe account.

 

The name that you enter in the Admin Console can't be edited, you can remove the users and add them back with the required name.

The name that the users enters while creating the Adobe account, can be edited. Here is how: https://helpx.adobe.com/manage-account/using/edit-adobe-account-personal-profile.html

 

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Participant
Sep 29, 2021 7:18 PM UTC

I used to be able to edit user names, before this whole switch to Business ID thing. Why would you remove that permission from admins?

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Participant
Feb 10, 2023 3:08 PM UTC

I agree 100% we need access to change that information, the users don't own the account and the name must match what's in HR's records.   We need a fix.... STAT!!!

 

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