Skip to main content
C
csteelatgburg
Known Participant
August 19, 2013
Question

Change update settings

  • August 19, 2013
  • 1 reply
  • 2757 views

When I built packages for installing the Creative Cloud apps I had the update settings to Disabled. We now have an Adobe Update server configured on campus and I would like to point installations to use the update server instead. Do I need to build new packages and re-distribute the applications, or is there a way to update the settings on machines in place?

Thanks.

    This topic has been closed for replies.

    1 reply

    A
    Adobe Employee
    Abhijit_Kr_
    Adobe Employee
    August 19, 2013

    HI,

    You can use Adobe Update Server Setup Tool (AUSST) to deploy the updates. You can download the same from this Location.

    http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html

    You can find the Help guide too for setup process.

    Hope it helps.

    regards,

    Abhijit

    C
    csteelatgburgAuthor
    Known Participant
    August 19, 2013

    Thanks, Abhijit, but that doesn't really answer my question. Right now when I launch an application that I packaged the Help, Updates option is grayed out. I'd like to know if I can enable that option without re-installing the entire package. At the same time I'd like to place the overrides file on the systems so they point to our update server.

    Romsinha-9KMEUt
    Adobe Employee
    Romsinha-9KMEUt
    Adobe Employee
    August 20, 2013

    Hi csteelatgburg,

    Adobe Update Manager Behavior:

    In an individual product installation, the Adobe Application Manager launches automatically every day at 2:00 am to check for updates to Adobe products. The user is not aware of this check unless a product update is found, at which time the application displays a dialog on the end-user machine to inform the user that an update is available. This is not typically the behavior you want in an enterprise deployment.

    Adobe Creative Cloud Packager offers you three choices for update behavior:

    • To prevent the user’s Application Manager from doing automatic update checking for the deployed products, choose the default option, "Adobe Update Manager is disabled (IT manages update distribution)”. In addition to suppressing the automatic update behavior, this disables the Update option from the Help menu in the applications; users will no longer be able to actively look for updates on their own. If you choose this option, the IT admin must download and deploy updates for their users.
    • The option “Admin users update via Adobe Update Manager” enables automatic update checking through the Adobe Application Manager, which is the default for products installed individually. If the user’s system was previously set to suppress updates, deploying a package with this option set re-enables automatic update checking.
    • You can choose to redirect the automatic update process to check for updates with your own update server, rather than the Adobe update server. For this, select the option “Use internal update server”. For this option, you must host updates on an internal server, and redirect the Adobe Application Manager to look there for updates. You do this by providing the path to an XML configuration file that contains information about the hosted server.

    Please follow the mentioned kb: http://helpx.adobe.com/creative-cloud/packager/update-server-setup-tool.html for more information on setting up ausst.

    Regards,

    Romit Sinha

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices