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Participant
July 31, 2017
Answered

Changing the licensing method.

  • July 31, 2017
  • 2 replies
  • 668 views

Last year we created a deployment image which included Adobe Creative Cloud installed as a trial.  We used the previous method of license activation after deployment.  Can we just change the method of activation with the new model or does the entire suite have to be uninstalled and reinstalled?

Thanks in advance for your help.

    This topic has been closed for replies.
    Correct answer rpandita

    Hi Nanuet ,

    Apart from Forums, you can actually chat with us or call us or create a ticket via your Admin console and accordingly you will receive support.

    ~Rohit

    2 replies

    rpandita
    Inspiring
    August 25, 2017

    Hi Nanuet

    I would suggest you to uninstall the old versions and then create a new package and deploy it.

    Create packages for Adobe Creative Cloud

    ~Rohit

    NanuetAuthor
    Participant
    August 26, 2017

    That's what we wound up doing as we were under the gun to get the deployment image finished.  God forbid Adobe should provide some kind of timely service or support.  They are almost as bad as Autodesk.

    rpandita
    rpanditaCorrect answer
    Inspiring
    August 27, 2017

    Hi Nanuet ,

    Apart from Forums, you can actually chat with us or call us or create a ticket via your Admin console and accordingly you will receive support.

    ~Rohit

    kglad
    Community Expert
    Community Expert
    July 31, 2017