Changing the plan from monthly payments to annual payments

Question

Hello everyone,My current plan is "Adobe for teams" with monthly payments.I would like to know if I could switch to annual payments before the renewal period, which will be in March-April 2021 (now it's December 2020)Any help is appreciated, thank you!

Dj_Creative_enthusiast · Accepted Answer

Hi,

Thank you for posting your query here.

I see you wish to change the Billing Frequency from Monthly to Annual PAID .

I am afraid, the Billing Frequency cannot be changed once the Order has been processed.

The best option is to Cancel the current Team Subscription (without a Cancellation fee ) and then placing a new order with the Billing Frequency as per Annual paid.

For this you need to speak to Adobe support staff by clicking on the following link : https://helpx.adobe.com/contact.html

Hope this helps.

Tacafy大尉 · Answer

tiendai22144244, Hello.You will need to contact Customer Support to discuss changes to your Team subscription payment plan.Adobe Help Center

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