Skip to main content
Participating Frequently
August 22, 2024
Answered

Claimed domain changes

  • August 22, 2024
  • 1 reply
  • 674 views

Sitll no word on, when adobe plans to fix their issue in the admin console about claimed domains, if we have a claimed domain we cannot create an adobe ID for that user,  which is beyond frustrating to say the least as we have users that have off network machine that cannot use federated id's. 

 

they are just not taking this issue seriously, it beyond infuriating by adobe to have done this change. 

no ETA no nothing.

 

 

This topic has been closed for replies.
Correct answer SuJoshi

Hi @Gabriel29487908r14x 

Currently, it is an expected behavior, and we have documented the same in our public-facing article: https://helpx.adobe.com/enterprise/using/manage-users-individually.html

 

The Domain Enforcement feature is currently planned for September 5th, 2024 (the release date might change depending on the feedback after testing). It will allow the admins to add Adobe IDs in the admin console using the claimed domain. 

If it is too urgent or critical for your organization, as an alternative, you can add the users using the unclaimed domain as an Adobe ID.

1 reply

SuJoshiCommunity ManagerCorrect answer
Community Manager
August 22, 2024

Hi @Gabriel29487908r14x 

Currently, it is an expected behavior, and we have documented the same in our public-facing article: https://helpx.adobe.com/enterprise/using/manage-users-individually.html

 

The Domain Enforcement feature is currently planned for September 5th, 2024 (the release date might change depending on the feedback after testing). It will allow the admins to add Adobe IDs in the admin console using the claimed domain. 

If it is too urgent or critical for your organization, as an alternative, you can add the users using the unclaimed domain as an Adobe ID.

Participating Frequently
August 22, 2024

Thanks for this update, it much appreciated, it been a source of stress for all my team reagarding this, as we have onboarded a whole new dept that works off network and it causing headaches for our users.  

 

thanks