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Participant
September 25, 2022
Answered

Cloud Files Now are Unavailable

  • September 25, 2022
  • 1 reply
  • 109 views

Last year I started a Creative Cloud Drive account through my school and had a number of files I had been working on in Photoshop. I am still logged into that same account but suddenly all those files have disappeared or say I no longer have access to them. I am not sure if it is because my student account was only a long-year free trial or what. Is there a way to retrieve these?

Thanks, 
James

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Correct answer Abambo

Contact your school's IT support. They control that data.

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
September 25, 2022

Contact your school's IT support. They control that data.

ABAMBO | Hard- and Software Engineer | Photographer